Refund policy

Our policy is valid for a period of 7 calendar days from the date of the purchase. If you are not satisfied with the product, you can ask for a refund. If the period of 7 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

• Product must be deleted
• Product is incompatible
• Product malfunctions or doesn’t work as described

If the conditions listed above are not met, we reserve the right not to issue a refund. It’s important to keep in mind that there is often a difference between a product that is broken and a situation where you are receiving an error message. Error messages could be related to an incorrect setup, configuration or software and as a result the product is not working.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, please contact us.

This document was last updated on January 25, 2024