Refund policy

Our policy is valid for a period of 7 calendar days from the date of the purchase. If you are not satisfied with the service, you can ask for a refund. If the period of 7 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

• Service must not be used
• Service malfunctions or doesn’t work as described

It’s important to keep in mind that there is often a difference between a service that doesn’t work and a situation where you are receiving an error message. Error messages could be related to an incorrect setup, configuration or software and as a result the service is not working.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

jill@digitaljilly.com
https://www.digitaljilly.com/contact

This document was last updated on November 21, 2024