We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 7 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 7 days of making a purchase.
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund but will provide you with a store credit instead.
Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.
In order to return an order, you must contact us first.
Returns can be mailed to: BRONZ (Auckland) 13 Mildmay Road, Henderson, Auckland , 0610. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
This document was last updated on August 29, 2020