Refund policy

We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 30 day risk-free money back guarantee. If you are not satisfied with the product for any reason you can get a refund within 30 days of making a purchase.

Additional services

Please note that any additional services, custom work or technical support are non-refundable as our time cannot be recovered.

Return & Refund Policy

Courses at regular price have a 30 days refund policy.

We understand that the purchase of digital products doesn't always go as planned. Refunds can be requested within 14 days from the purchase date if the product is faulty, if the downloaded file doesn't open or work as supposed to, we can't repair it or offer a replacement. In any other case, we aren't able to offer full refunds on our digital products.

Digital Products, Digital Downloads, Products Bundles, Webinars, Masterclasses and Courses on sale and any at a special offer price can't be refunded.

Mentoring and Coaching sessions have a Cancellation policy of 48 hours. Sessions cancelled without prior notice of 48 hours can't be refunded. Sessions can be rescheduled if the customer gives a 48 hours notice.

For any questions, you can email our Support team at: support@hoppipop.co.uk

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

https://www.hoppipop.co.uk/forms/mailchimp-inquiry-form
support@hoppipop.co.uk

This document was last updated on November 20, 2024