Refund policy

Our policy is valid for a period of 7 calendar days from the date of the purchase. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. Please note that if the period of 7 days has lapsed, we can’t, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

• Product is defective
• Product must not be damaged

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund. Perishable goods are completely exempt from being returned.

Sale and clearance items

Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

Refund Policy

Rugged 4x4 do not accept return for purchasing the wrong products. We do not issue refunds for purchasing the wrong products.

Return and refunds only apply to defective products.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

https://www.rugged4x4.au/contact-us

This document was last updated on March 25, 2024